Your sample request is in
Our team reviews every request personally, and we will let you know either way.
While you wait
Free shipping to Canada and the USA
Spend less on shipping and more on what you need. Free shipping available on qualifying orders. Learn more
Discreet packaging
We know discretion matters. That is why every order ships in a plain box or polymailer with no external branding or product details. Learn more
Subscribe and save
Never run out again. Set up a recurring delivery and save 10% on every order, with the freedom to change products, adjust your schedule, or cancel whenever you like. Learn more
HSA and FSA cards
Incontinence supplies are an eligible expense under most health spending plans, which means you can pay with your HSA or FSA card at checkout. Learn more
Bulk discounts
Ordering in larger quantities brings your cost per piece down, which makes a real difference when you rely on these products every day. Learn more
Disposable reference guide
Learn about the full range of Incontrol Diapers disposable incontinence products, including absorbency levels, sizing, fasteners, and pack quantities. View guide
Why a request might be declined
Our supply of samples is limited, which means we are not able to say yes to everyone. If we cannot fill your request, it is not a judgement about you or your needs. Requests are most often declined when:
- Our records, or those of a retail partner, show you have ordered with us before. Samples are set aside for people who have not tried our products yet.
- A similar product has already been purchased, either from us or from a retailer we work with.
- We reached out to confirm a few details and were not able to reach you.
- We received a duplicate request under the same name, address or household.
If you believe a decision was made in error, contact us and we will gladly take another look. We ask only that you keep things kind when you do. The people reading these requests are doing their best to get supplies to those who need them most.
Even if a sample is not available, we are still glad to help you find the right fit.