Finding the right incontinence product takes time. It might seem easier to stay with what you already know, even if it isn't working. We want to make it easy for you to try a product that will improve the quality of your life.
Absorbency, fit, and fastener style all influence how a product performs. What works well for one person may not work for another. Let us help you find what works for you. It is time to get Incontrol.
Apply in a few minutes. No cost. Free shipping.
How it works
Tell us about your needs
The form asks about your type of incontinence, what you use now, and what is not working.
A real person reviews your request
If we need to clarify anything, we will reach out to you so we can make sure you are sent the best product for your needs.
Your free samples ship
Once we have confirmed all the relevant information with you, we will have your samples shipped to your door for free.
Please be honest on the form
This is the part that matters most. We are not simply sending out whatever product is asked for, we are trying to solve a problem for you.
So tell us the things that feel awkward to write down. How often leaks happen. Whether it is worse at night. Whether your current product bunches, sags, or comes loose. Whether skin irritation is an issue.
None of this surprises us. Our team works with these questions every day, and nothing you write will be treated as unusual or embarrassing. It is simply what we need in order to help.
And if all of this is new to you and you are not sure where to begin, tell us that too. Say so on the form and we will reach out to talk through the options with you.
If you are caring for someone else, feel free to describe what they are experiencing. Those everyday observations help us match them with the right product.
What you will receive
There is no fixed sample pack. If we are helping with sizing, we may send more than one size to compare. If you are unsure between two absorbency levels, we may send both. What arrives depends entirely on what you tell us.
Who is eligible
- New customers who have not yet tried our products, either directly or through a retail partner
- One request per customer
- Canada and the United States only
- Residential addresses only, so we cannot ship to PO boxes or commercial addresses
Already ordered from us and still looking for a better fit? Contact our team and we will work through it with you.
Before you start
Have these ready and the form will take just a few minutes.
- The type of incontinence you are managing, and whether it happens during the day, at night, or both
- What you use now, including brand, style, and size
- Your waist and hip measurement
- A residential shipping address
Common questions
Is this really free?
Yes. Finding a product that fits makes all the difference, so we would rather you try before you buy. No cost, no obligation, no catch. Free shipping--directly to your door.
Can I choose which product I receive?
Tell us what you have in mind and we will take it into account. Our aim is to match you with the option most likely to work for you, so after hearing about your needs we may suggest something you had not considered. If we send an alternative, we will explain why.
What if my request is not approved?
We will let you know by email. Approval mainly comes down to your purchase history with us or our partnered retailers. We would love to say yes to everyone, but having a few limits keep samples available for the people who need them most.
Ready to find something that works?
Tell us what you are dealing with and our team will review your situation personally.
Request your free samplesFree samples, free shipping and discreet packaging.